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Ordering & Payment Information
Payment Options
We have a variety of payment options available for our customers:.
ORDERING:
MontrealWeddingRings.com understands that shopping for an exquisite piece of jewelry is not an easy task. That’s why we make it our own goal to make your shopping experience as easy and as commendable as you could ever wish for. We’ve crafted an efficient ordering process that’s simple enough to consume a few minutes of your precious time. We’re also backed up by a secure check out system that protects your personal and credit card information. Best of all, we accept most credit cards. So all you have to do is click, and before you know it, your jewelry is already being delivered at your doorstep.
To Place a Phone Order:
If you prefer ordering by phone, simply call toll free (450) 618-1636, Monday - Friday, 9:00 a.m. to 5:00 p.m. EST, and any one of our customer service representatives will assist you in placing your order.
Order Confirmation
Upon confirming your order, you will immediately receive a purchase confirmation notice sent to the email address you have submitted in the CHECK OUT process. This confirmation notice will include the details of your purchase (item ordered, description, quantity, price) and will include your shipping information as well.
Order Processing:
Orders placed prior to 3:00 p.m. Eastern Standard Time (Monday-Friday) will be processed the same day. Orders placed on a National holiday, Saturdays or Sundays, or after 3:00 p.m. Eastern Standard Time will be processed the following business day.
Please be advised that different items require different processing schedule as shown below:.
PROCESSING TIMES
14K (w/o diamonds) - 1 to 4 business days
18K and platinum (w/o diamonds) - 4 to 7 business days
Diamond Rings - 2 to 4 business days
All Rings in sizes 3 to 4 and 13 up - 3 to 4 business days
Checking the status of your Order
You may check the status of your order at any time logging in to your account. If you are a new customer, simply follow the steps to register as an account user and you can immediately submit a user i.d. and a password for our secure site. Once registered, click on the MY ACCOUNT button, sign in, then select PREVIOUS ORDERS. Click on the specific order number that you want to check status on, and the order details will be provided. You may also call (450) 618-1636 Mondays - Fridays from 10:00 a.m. to 5:00 pm PST, or you may e-mail us at info@montrealweddingrings.com
Payments:
MontrealWeddingRings.com accepts the following methods of payment:
Visa
MasterCard
American Express
Sales Taxes
As required by law, Government and Provicial sales tax is applied to all orders in the Province of Quebec.
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